We believe in the dignity and worth of all human beings. We recognize the right of humane treatment of anyone experiencing substance abuse problems, gambling problems, mental health concerns and other problems. We value an environment which is caring, open, trusting, accepting and welcoming. We celebrate the diversity of people, perspectives, cultures, skills and other areas. We will assist in the improved quality of life of every person served, endeavouring to provide the highest feasible quality of care. We will maintain proper professional relationships with all persons served, assisting them to help themselves, and referring them promptly and appropriately to other programs or individual professionals when their treatment plan so indicates. We will respect confidentiality with regard to records and materials concerning persons served in accordance all applicable laws and standards. We will ensure that all interpersonal interactions with clients served are non-exploitive and essential to their good recovery.